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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: March 15, 2024

Introduction

Tapstead, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home services platform, including our website and mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

Information We Collect

Personal information you provide when creating an account (name, email, phone number)
Service preferences and booking history
Payment information (processed securely through third-party providers)
Location data when you use our services
Device information and usage analytics
Communications between you and service providers

How We Use Your Information

To provide and improve our home services platform
To match you with qualified service providers
To process payments and manage bookings
To communicate about your services and account
To ensure safety and security of our platform
To comply with legal obligations

Information Sharing

With service providers to fulfill your bookings
With payment processors to handle transactions
With analytics providers to improve our services
When required by law or to protect our rights
In connection with business transfers or mergers
With your explicit consent for other purposes

Data Security

Industry-standard encryption for data transmission
Secure storage with access controls and monitoring
Regular security audits and vulnerability assessments
Employee training on data protection practices
Incident response procedures for data breaches
Compliance with applicable data protection regulations

Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings or by contacting us.

Data Deletion

You can request deletion of your personal information, subject to certain legal and business requirements.

Marketing Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

Location Data

You can control location sharing through your device settings or app preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tapstead.com

Phone: (555) 123-4567

Address: 123 Privacy Street, San Francisco, CA 94105